Frequently Asked Questions
Everything you need to know about bringing SISU quality into your home.
What materials are used in SISU Lifestyle products?
We prioritize sustainable, high-quality materials such as FSC-certified timber, organic linens, and recycled metals to ensure durability and a minimal environmental footprint.
How long will it take for my furniture to arrive?
Standard shipping typically takes 7-14 business days. For larger furniture items requiring white-glove delivery, please allow 3-5 weeks depending on your location.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-refundable.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary based on the destination.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery progress.
Are your products covered by a warranty?
Yes, all SISU Lifestyle furniture pieces come with a 2-year limited warranty covering manufacturing defects and structural integrity under normal residential use.